Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Integrated Media ("Agency," "we," "our," or "us") governing your use of our social media marketing services.

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

Services Provided

Integrated Media provides social media marketing services, which may include but are not limited to:

• Social media strategy development and consultation
• Content creation, curation, and scheduling
• Social media account management and optimization
• Paid advertising campaign management
• Analytics, reporting, and performance tracking
• Community management and engagement
• Influencer marketing coordination
• Brand development and positioning

Specific services will be outlined in your individual service agreement or proposal.

Client Responsibilities

As a client, you agree to:

Payment Terms

• Fees for services will be outlined in your individual service agreement or proposal
• Payment is due according to the schedule specified in your agreement (typically monthly in advance)
• Late payments may incur interest charges and/or result in suspension of services
• Ad spend budgets are separate from agency fees and are billed as specified in your agreement
• All fees are non-refundable unless otherwise stated in your agreement
• We reserve the right to adjust fees with 30 days written notice

Intellectual Property

Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of our engagement. This includes business strategies, financial information, customer data, and any other information designated as confidential.

This obligation survives the termination of our agreement for a period of two (2) years.

Results & Disclaimers

While we are committed to delivering high-quality services and achieving the best possible results, we cannot guarantee specific outcomes such as follower counts, engagement rates, leads, or sales. Social media performance is influenced by many factors beyond our control, including:

• Platform algorithm changes and policies
• Market conditions and competition
• Quality and appeal of products/services being promoted
• External events and trends
• Client responsiveness and collaboration

Limitation of Liability

To the maximum extent permitted by law, Integrated Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities.

Our total liability for any claims arising from or related to our services shall not exceed the total fees paid by you in the three (3) months preceding the claim.

Termination

• Either party may terminate the agreement with 30 days written notice
• We may terminate immediately if you breach these Terms or fail to make payment
• Upon termination, you will pay for all services rendered up to the termination date
• We will provide reasonable transition assistance and return any client materials
• Access credentials will be transferred back to you within 7 business days of termination

Indemnification

You agree to indemnify and hold harmless Integrated Media, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your breach of these Terms, your violation of any law, or your infringement of any third-party rights.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Integrated Media is registered, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last updated" date and, where appropriate, notifying you directly. Your continued use of our services after such changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.